FAQ

How do I submit a support ticket through the Info Center?
You can create and manage support tickets right in the Info Center. To create a new Support Ticket:  1. Locate New Support Ticket from either the Home,...
Tue, 29 Mar, 2022 at 1:53 PM
How can I view and update my existing support tickets?
You can create and manage support tickets right in the Info Center. To view or update existing support tickets: 1. Locate Check Ticket Status from e...
Tue, 29 Mar, 2022 at 1:59 PM
Why don't I see documentation for my product?
The following product documentation guides have moved to a new spot within the Instructure Community: enCASE Elevate K-12 Analytics (formerly Videri) P...
Tue, 29 Mar, 2022 at 2:01 PM